Fashionforhers

At Fashion For Hers, your satisfaction is our top priority. We understand that sometimes an item may not be the perfect fit or simply not meet your expectations, so we’ve created a straightforward and customer-friendly returns policy to ensure you feel confident shopping with us.

Eligibility for Returns We gladly accept returns on eligible items within 30 days of your purchase. To qualify, items must be unworn, unwashed, and in their original condition with all tags attached. Unfortunately, any items that have been used, altered, or returned without original tags cannot be accepted for a refund.

Non-Returnable Items For hygiene and safety reasons, certain items, such as personal accessories, intimate apparel, and final sale items, may not be eligible for return. Please check individual product descriptions for specific return eligibility information.

How to Initiate a Return To start your return, please email our customer service team at [email protected]. Include your order number and details about the item(s) you’d like to return, and we’ll provide you with a step-by-step guide and any necessary return instructions. Once approved, you’ll receive information on how to securely send back your items.

Refund Process After your return is received and inspected, we’ll notify you via email about the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days, automatically applied to your original payment method. Please note that shipping fees are non-refundable unless the return is due to a quality or fulfillment error on our part.

Exchanges If you would like to exchange an item for a different size or style, please initiate a return for the original item and place a new order for your preferred item. This ensures the fastest possible service, so you can enjoy your new choice without delay.

Return Shipping Fees While we strive to make returns convenient, customers are responsible for the return shipping fee unless the item was damaged or incorrect. For orders over $59.99, we’re happy to offer free shipping on the initial purchase, but return shipping will be at the customer’s expense.

Customer Support If you have any questions or concerns about our returns policy, our dedicated support team is here to help. Feel free to reach out to us at [email protected], and we’ll be glad to assist you.

Thank you for choosing Fashion For Hers. We value your satisfaction and look forward to making every shopping experience enjoyable and rewarding!